FAQ
FAQ
DO YOU OFFER ROOM SERVICE?
Yes, it is limited at this time.
DO YOU SELL GIFT CARDS?
Yes, gift cards may be obtained for both Kinley and Company at reception.
IS VALET AVAILABLE AT THE HOTEL?
Yes, overnight parking is $22, daily parking is $15, and parking for the restaurant/bar is $8.
IS THERE A FITNESS CENTER ON PROPERTY?
Yes, featuring Peloton and state-of-the-art equipment.
WHAT IS THE DISTANCE FROM (CHA) CHATTANOOGA METROPOLITAN AIRPORT TO THE HOTEL?
The Cha Airport is located approximately 10 miles from the hotel and is approximately 20 minutes drive time without traffic.
ARE THERE TELEPHONES IN THE HOTEL?
Yes, telephones are in every guestroom.
DO YOU HAVE HAIRDRYERS?
Yes, hairdryers are located in every guestroom.
DO YOU HAVE HANDHELD STEAMERS?
Yes, handheld steamers are located in every guestroom.
DO YOU HAVE IN ROOM COFFEE?
Yes, there are small coffee makers in every guestroom.
IS THE HOTEL PET FRIENDLY?
Yes, the hotel is very pet-friendly. Our pet fee is $150 per stay.
WHAT DO I NEED TO BRING TO CHECK-IN?
You must be 21 years old with proof of ID and a major credit card.
IS SMOKING PERMITTED IN THE GUEST ROOMS?
The hotel and restaurant is a nonsmoking facility. There is a $250 guestroom cleaning and sanitizing fee for smoking.
WHAT IS THE CHARGE FOR WI-FI?
Complimentary Wi-Fi is available throughout the hotel.